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Getting Started: Onboarding, Modules, and Your Dashboard

Pick your onboarding modules, customize your sidebar with More apps, and read your portfolio dashboard.

Managing Properties, Units, and Bulk Import

Add and edit properties and units, track vacancy, upload photos, and import units from a CSV.

Creating Vacancy Listings and Advertising Your Units

Publish a vacancy listing from a unit, share the public link, and understand syndication status.

Inviting Applicants and Customizing Application Forms

Send single or bulk invites, set who pays the application fee, and add custom fields.

Ordering Background Checks and Using Screening Credits

Run direct criminal, eviction, and rental-history checks, and understand screening credit pricing.

Reviewing Applications, AI Risk Scores, and Screening Results

Read an applicant's timeline, order per-applicant screening, and interpret the AI risk score.

Approving, Denying, and Sending FCRA Adverse Action Notices

Approve or deny applicants and generate FCRA-compliant adverse action notices when you deny.

Generating, Editing, and E-Signing Leases

Draft a state-specific AI lease, edit clauses, and send it out for e-signature.

Collecting Rent, Managing Payouts, and Using the Ledger

Connect Stripe for payouts, track rent payments, and log income and expenses.

Managing Maintenance Requests and Service Pros

Create maintenance requests, assign external vendors, track status, and pay completed jobs.

Subscriptions, Credits, Reports, Taxes, and Account Settings

Compare plans, buy AI and screening credits, run tax reports, and manage account settings.

Your Renter Dashboard: What Each Section Shows

A tour of the applications, leases, rent, and maintenance cards on your renter dashboard.

Verifying Your Identity and Understanding the Trust Badge

Complete identity verification and see what it unlocks — applications, screening, and rent.

Finding Rentals and Starting an Application

Search public listings and start or resume an application you were invited to.

Completing Your Rental Application and Uploading Documents

Fill out required fields, pay the application fee, and upload supporting documents.

Running Your Own Screening Reports in My Reports

Order criminal, eviction, and rental-history reports for yourself and track processing status.

Sharing Reports, Correcting Errors, and Your FCRA Rights

Share a report with a landlord, and learn how to dispute inaccurate information under the FCRA.

Understanding Application Decisions and Adverse Action Notices

What a pre- or final adverse action notice means, and what to do if you receive one.

Signing Leases, Downloading Documents, and Giving Move-Out Notice

Sign a pending lease, download the PDF, and submit a move-out notice.

Paying Rent, Setting Up Autopay, and Viewing Receipts

Pay rent due, enroll in autopay, and download payment receipts.

Submitting and Tracking Maintenance Requests

Report a maintenance issue on your unit, add photos, and track its status.

Screening Credits, Settings, Roommate Finder, Messages, and My Network

Buy screening credits, manage your account, create a roommate profile, and message your contacts.