Account, Security, Notifications, Messages, and My Network

Everything outside your job pipeline and business profile — your login details, two-factor authentication, email preferences, and how you connect with landlords and other service professionals.

Go to Settings →

Settings tabs

• Account — legal name, phone, email (read-only — contact support to change it), identity verification status, and account deletion
• Profile— your public marketplace profile (display name, handle, bio), separate from Business Profile's services and service area
• Security — two-factor authentication (authenticator app)
• Payouts — Stripe Connect; see Getting Paid: Stripe Connect and the Platform Fee
• Platinum — subscribe or manage your Platinum plan
• Notifications — email alert preferences

Account

Edit your legal name and phone number here; email is fixed to your login and shown read-only. The same identity verification banner shown on your dashboard also appears here, with the same Verify $5 / Platinum $5/month choice.

Security: two-factor authentication

Set up an authenticator app (Google Authenticator, Authy, or similar) to add a second login step. Once enrolled, you can regenerate backup codes from the same panel if you lose access to your authenticator device.

Notifications

Four email alert groups, each with an on/off switch — in-app alerts stay on regardless so your history is never lost:

• Job assigned — a landlord assigns you a job (quoting an open request does not email you)
• Payment received — a landlord pays for a completed job
• New review — a landlord rates a completed job
• New message — someone sends you a message

Messages

Direct message threads with landlords and tenants you have worked with. Search your conversations, or open one to reply — the same messaging experience landlords and renters use.

My Network

Accepted connections, sent requests, and a discover tab to find and connect with other VerticalRent users. Connections are a lightweight way to keep in touch — they are not required to quote or be assigned jobs.

Deleting your account

Account deletion permanently closes your login and removes personal details immediately; records the law requires VerticalRent to keep are retained per the Privacy Policy. Deletion is blocked while you have incomplete jobs (anything not yet completed) — finish or decline those first.