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Screening Applicants for Your Clients

Order background checks on behalf of a landlord who has authorized you — using your own screening credits, not theirs.

Go to Screening

What you need before you can screen

  • Your own identity verification — Verify for $5 or Platinum at $5/month (identity included)
  • An accepted, full-scope relationship with that landlord — see Requesting Client Authorization and Creating Listings
  • The applicant's own FCRA consent, which VerticalRent requires before a report runs

Opening Screening without any client selected lists every landlord you are authorized to screen for, each with a Screen applicants for [landlord] shortcut. If you try to screen for a landlord whose scope is not full (or who has revoked you), you'll see an "Authorization required" message instead of the order screen.

Reports available

  • Criminal background check — felonies, misdemeanors, and the sex offender registry
  • Eviction history — prior eviction filings and court judgments
  • Rental history (SSN trace) — previous addresses and address-history verification

Not live — do not treat as available

Credit reports (TransUnion/Experian) always show as coming soon. Don't make credit-based housing decisions based on VerticalRent.

Pick & Choose vs. the bundled package

Without Platinum, every order runs the full bundle — criminal, eviction, and rental history together. Platinum unlocks Pick & Choose so you can order individual report types instead.

Your agent screening credits

Screening you run for clients draws from your own screening-credit balance — separate from any landlord or renter credits you might also hold if you use another VerticalRent role. Each report costs 1 credit ($5). Platinum includes 1 report per month; extra reports are $5 each. If your balance is too low, the order drawer links you to buy more before you can submit.

Order status and results

Each order moves through Pending Processing Complete or Failed. On the Screening list, each report type gets its own status badge — Processing, Clear, Records Found, Pending Review, or Error. Opening a completed check shows full report detail, an FCRA compliance reminder, and a PDF download for each completed report type.