Tracking Leads and Your Commission Ledger

Log a referral you sent — a landlord, renter, or service professional — with an expected commission, and watch it move from pending to paid on your monthly ledger.

Go to Leads →

Tracking a lead

Fill out three fields and click Track lead:

• Email — the person you referred
• Type — Landlord, Renter, or Service professional
• Expected commission (optional) — a dollar amount you expect to earn on this referral. Leave it blank if you don't have a figure yet — it won't count toward your ledger totals until you add one.

If that email later signs up on VerticalRent, the lead is automatically linked to their account (shown as Account linked on the tracked-leads list) — you do not need to update it yourself.

Reading your commission ledger

Four totals summarize every lead you have ever tracked:

• Leads — total leads tracked
• Expected — sum of every expected commission you entered
• Paid — the portion already sent to your bank account
• Pending — the portion still unpaid

Below the totals, a monthly breakdown groups leads by the month you tracked them, each showing its own lead count and expected/paid/pending split. Further down, every tracked lead is listed individually with its type, expected amount, and Paid/Pending status.

Invoicing a landlord client

Commission invoicing is included with agent Platinum. On Leads, select unpaid landlord leads that already have a VerticalRent account and an accepted client relationship with you. Every selected lead must be the same landlord. Click Invoice selected. The amount on each line is that lead's expected commission and cannot be edited.

The landlord pays by card on Income & Expenses. The charge is the commission plus the card convenience fee. VerticalRent does not take a platform cut. When the payment succeeds, those leads become ready to pay out. You can Void an unpaid invoice, which releases the leads so you can invoice them again.

Getting paid

When commissions are ready to pay out, a Pay out button appears showing that amount. It includes renter and service-professional leads with an expected commission, plus landlord leads only after the client has paid the invoice. Clicking it transfers that ready balance to your connected bank account and marks those leads Paid. See Getting Paid: Stripe Connect and Commission Payouts for connecting your bank account first.

If you have not connected a bank account yet, that spot instead shows a link: Connect a bank account to pay out $X.XX, which takes you to Settings.