Verifying Your Identity and Understanding the Trust Badge
Identity verification unlocks your Trust Badge and lets you screen applicants for authorized clients. Your directory listing, messages, network, and requesting client authorization all work before you verify.
What requires verification — and what does not
- Requires verification: ordering any screening report for a client on Screening.
- Does not require verification: claiming your directory listing, requesting or accepting client authorization, creating listings for accepted clients, and messaging.
Two ways to verify
- Verify for $5 once — a one-time payment. Your Trust Badge activates after verification succeeds and stays active permanently. This does not include any other Platinum perk.
- Platinum — $5/month — includes identity verification (finish the scan once — it is not charged again) plus pick-and-choose client reports, featured directory placement, and co-branded invites. See Platinum, Notifications, Messages, and My Network.
Already on Platinum?
How the scan works
Verification is handled by Didit, VerticalRent's identity verification partner:
- Open your phone camera and point it at the QR code shown on screen (or continue directly if you opened the page on your phone).
- Follow the prompts to scan a government ID — driver's license, passport, state ID, or national ID from 220+ countries, and it must not be expired.
- Take a live selfie so Didit can match your face to the ID and check for spoofing.
- Return to VerticalRent and click I Completed Verification — Check My Status to refresh.
The whole process takes about 2 minutes, and results are usually instant. VerticalRent never sees or stores your ID photos — Didit encrypts and processes them.
After you are verified
Your account settings show Identity Verified with a Trust Badge date, and Screening no longer shows the verification wall for any authorized client. Verification is a one-time process — you do not need to repeat it unless suspicious activity is detected on your account.
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